improveEverything(twocent)

Trainings & Workshops

Essentials for Healthcare Quality
- Data Driven Concepts and Tools

One day Introductory Workshop

Upcoming Schedule:

Coming soon..

Healthcare Sector touches the life of everyone. Hence Quality service is a critical factor to be taken care by Healthcare organization . In other way, data driven decision & Operational Excellence will bring better Quality , Competitive advantage and Sustainability

Operational Excellence delivers tremendous benefits, both in the Short-term & Long-term. Superior Customer Experience, Enhanced Reputation & Brand Value, Reduced Wastages, Optimized Resources, Higher Profits, Happier Workforce, etc…to name a few.

Some of the areas, where progressive Healthcare Organizations worldwide, are using Data Driven solutions for Process Improvement and Validation of the same :

  • In patients flow
  • Patients Falls Rate
  • Outpatient admissions
  • Beds utilization
  • Departments performance Vs Capacity utilization
  • Lab test results Quality
  • Staffs Service quality Analysis
  • Efficacy of drugs Treatments
  • Waiting Time
  • Customer feed back
  • Suggestions & Recommendations
  • Treatment Effects
  • Patients’ Historical Records
  • Referrals and customers revisit Study
  • House keeping
  • Canteen
  • Parking Efficiency
  • Billing and Insurance Claim Speed etc.

About Workshop

In this Interactive , introductory Workshop, participants get introduced to the Key Concepts & Tools, for achieving Quality and Excellence, in different departments of a Healthcare Organization, using case studies & examples.

Who Should attend?

Key Representatives from all Departments of Healthcare Organizations, with adequate knowledge in their respective processes..

Workshop Structure

Discussion on concepts to introduce selected topics as mentioned above

Hands on Session with relevant examples

Key Topics Covered

  • Popular Improvement Methods & Best practices worldwide
  • Data Preparation for Analysis
  • Data Visualization
  • Problem Solving
  • Risk Management
  • Forecasting

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Participants Feedback on our Workshops

Minitab Testimonials


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Participant's Testimonial

“This program has been tailor made to understand the basic manipulation of data & analytics using Minitab. This has really opened up my mind to look at data from a different perspective and looking forward for an advanced learning”
Mr. Livingstone James, Sr. Manager LSS, Apollo Hospitals Pvt Ltd

 

 “The thing I liked about the workshop is how the instructor broke down complex concept and made them easy to grasp with appropriate hospital related exercises. In future may be the time allotted to cover the topics can be increased so as to not have to run through some topic. Overall a good learning & enriching experience"
Ms. Ishita Datta, Deputy Manager Operations
Narayana Multispeciality Hospital

 

“It is a good session, knowledgable and will help us in future. Right now we are not using Minitab but we will try if we can use this application”
Mr. Biswajit Behera ‎Senior Executive - HR, Paras Hospitals

 

“The workshop is interesting and informative - would recommend that specific examples are sought from participants which they can work on before hand such that in the workshop these examples can be worked on and better understanding achieved”
Mr. Jose Paul, Sr. Manager - IT & Quality, Rajagiri Hospital

 

 “It was a very informative session of data analytics pertaining to healthcare. Learned about many feature of Minitab 18 and hope to implement the same in daily practice. Looking forward to an advanced session. Thanks a lot”
Ms. Sherin Thresia George, Sr. Executive Medical - Operations
Ramaiah Memorial hospital

 

“The program was well organized. Gave good insights about advanced statistical tools which will definitely help in improving not just organizational’ s process and performance individual self too. Looking forward for the advance session of this training program. All the Best, Thank you for a wonderful & enlightening  session!!”
Ms. Pratiksha Srivastava Sen, Sr. Executive - Quality, Manipal Hospital