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Improving Business Processes (Minitab 18 Statistical Software)

Courses: Statistical Quality Analysis and Statistical Modeling

Statistical Quality Analysis for Service Quality


About Training

Develop the necessary skills to successfully evaluate and certify your measurement systems. Learn the basic fundamentals of statistical process control and how these important quality tools can provide the necessary evidence to improve and control your processes. Develop the skills to know when and where to use the various types of control charts available in Minitab. Learn how to utilize important capability analysis tools to evaluate your processes relative to internal and customer specifications

The course emphasizes the teaching of quality tools as they pertain to service industries.

Topics include

  • Attribute Agreement for Binary, Nominal, and Ordinal Data
  • Kappa and Kendall’s Coefficients
  • Gage R&R
  • Variables and Attribute Control Charts
  • Capability Analysis for Normal,
    Nonnormal, and Attribute Data

Prerequisite: Minitab Essentials for Service Quality

Statistical Modeling for Service Quality


About Training

Expand your set of available statistical tools by analyzing data from real world problems experienced in service industries. Strengthen analysis skills with tools used to explore and describe relationships between variables. Learn to discover and describe features in data related to the effect and impact of time, and how to forecast future process behavior.

Utilize graphical and quantitative approaches to describe similarities and differences between the effects of various factors on important quality characteristics. Learn how to find and quantify the effect that factors have on the probability of a critical event occurring.

Topics include

  • Multi-Variable ANOVA
  • Binary Logistic Regression
  • Factorial Designs
  • Time Series Tools, including Exponential Smoothing
  • Trend Analysis
  • Decomposition
  • Multiple Linear Regression including Best Subsets and Stepwise Regression

Prerequisite: Minitab Essentials for Service Quality


July - Sept 2018 Schedule:



19th & 20th Sept

Bangalore - CUBIC


Oct - Dec 2018 Schedule:



20th & 21st Dec

Mumbai - Suba Galaxy

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Participants Feedback on our Workshops

Minitab Testimonials

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Participant's Testimonial

“A Very good training session on basics of Minitab 18 , will always help to address problems in systematic way”

-  Arun Johny, R & D & CTS Engineer,
Ball Aerocan India Pvt Ltd


“Very good Training on Minitab 18 , one should take benefit & can effectively work towards process performance improvement by reducing variation"
- Jayakumar Bhendawade, Lead Engineer,
Aerostructures Manufacturing India Pvt Ltd


“Minitab is the best application for most of the statistical analysis that is required for an Industry , all under one Umbrella”
- U Nagaraj, General Manager,
Micropack Pvt  Ltd


“Training is very useful to deal with different types of data from our manufacturing process & we learnt how to analyze these data to improve process”
- Mahesh Malakapure, Lead Engineer - QA,
Aerostructures Manufacturing India Pvt Ltd


“This Training was as per requirement & trainer’s interpretation was very good. Examples  cited during training was relevant”
- Jagadeesh Tuppad, Engineer,
Aequs Pvt Ltd


“This program is a great help to all who want to do Data Analysis using Minitab 18”
- Amit Gaur, Dy. Manager – QA,
Sage Metals  Pvt Ltd


“Excellent session, learnt many things. Tools taught  will certainly help in our day to day work”
- Vibhanshu Bhardwaj, Manager – QA,
Secure Meters